Privacy & cookies
Light Dark Media is responsible for your personal information. Contact: info@lightdarkmedia.co.uk.
Enquiries
We use your name, email, business name, message and correspondence to respond, discuss projects and prepare proposals. Required fields are needed to submit the form. Technical request and delivery records help secure the website and prevent duplicate submissions.
Our legal bases are steps towards a contract when you enquire on your own behalf, legitimate interests in responding to business contacts and running a secure service, and legal obligations where applicable to business records.
Service providers
OpenAI Sites and Cloudflare host the website; Google Workspace handles email. Relevant correspondence is reviewed by a connected ChatGPT assistant for summaries and draft replies; Dwayne reviews and sends. Necessary information may also be shared with professional advisers, authorities or suppliers involved in your project.
Our providers process information outside the UK, including in the US. The OpenAI Sites terms specify Standard Contractual Clauses with the UK Addendum for UK data. For connected ChatGPT processing, OpenAI describes adequacy arrangements and contractual safeguards. Google and Cloudflare publish Data Privacy Framework and contractual transfer safeguards. These links explain the providers’ arrangements; contact us for further information or copies of applicable safeguards.
Retention
We keep enquiry and project information for as long as needed to respond, manage the relationship, meet legal record-keeping requirements or resolve complaints and claims. Technical records are kept for delivery, security and troubleshooting needs.
Cookies & video
Google Fonts receives technical information when fonts load. Opening a film loads Vimeo, which receives technical and viewing information and may use cookies or similar technologies; existing Vimeo cookies may also be sent. See Vimeo privacy and player cookies. Hosting and security services may also use necessary cookies. Browser settings let you manage stored cookies; blocking them may affect features.
Your rights
Depending on the circumstances, you can request access, correction, deletion, restriction or portability, and withdraw consent where used. You can object to processing based on legitimate interests. Contact us using the email above. You can also complain to the Information Commissioner's Office.